Even for the Best Nonprofits To Work For, 2020 was a difficult year. The United States Tennis Association Mid-Atlantic Section (USTA MAS) rarely has any voluntary turnover among its 21 employees. But like at many nonprofits, the pandemic forced difficult decisions. The organization laid off about one-third of its staff in July. It was among 10 of the 2021 Best Nonprofits To Work For that reported laying off or furloughing staff last year.
Chief Operating Officer Beth Twomey joins this episode of the Fresh Research podcast to talk about how the organization kept employees engaged, worked through challenges of the past year, and shared some successes. The Herndon, Va.-based USTA MAS ranked No. 1 among small nonprofits and No. 1 overall in the 2021 edition of the Best Nonprofits To Work For.
After months of working through the pandemic, employees received a care package in October from CEO Tara Fitzpatrick-Navarro. It included a personal thank you note as well as a branded mask, Yeti coffee mug, a hooded sweatshirt, T-shirt and tennis ball chocolates. “I can’t tell you what a giggle it brought to everybody,” Twomey said. “It’s a way for staff to know that she’s thinking of them, and that her door is open, and she’s available, and she’s here to make their life a little bit sweeter.”
As part of the Best Nonprofits To Work For process, The NonProfit Times works with Harrisburg, Pa.-based Best Companies Group (BCG). Participating nonprofits go through a battery of surveys, including employees, managers and outside vendors. There are 78 questions within eight categories that make up the Employee Benchmark Report (EBR), which compiles the percentage of responses that were “agree somewhat” and agree strongly.” On average, the 50 Best Nonprofits often score higher among those categories than organizations that don’t make the list.
Overall, Best Nonprofits scored highest relative to their counterparts that didn’t make the list in the categories of Leadership and Planning (+11%), Pay and Benefits (+11%), and Culture and Communications (+10%). Best Nonprofits scored highest in the areas of Work Environment and Overall Engagement, both 95%.
Even for the Best Nonprofits To Work For, 2020 was a difficult year. The United States Tennis Association Mid-Atlantic Section (USTA MAS) rarely has any voluntary turnover among its 21 employees. But like at many nonprofits, the pandemic forced difficult decisions. The organization laid off about one-third of its staff in July. It was among […]
A new report examines how crowdfunding fits into the larger philanthropic landscape and perceptions of crowdfunding by both crowdfunding donors and non-crowdfunding donors while also looking at charitable behavior during the COVID-19 pandemic. The study, Charitable Crowdfunding: Who Gives, to What, and Why? by Indiana University Lilly Family School of Philanthropy at IUPUI, uses data from […]
For a lot of nonprofits, it’s been a year of working remotely, replacing in-person events with virtual events and trying to make it through the next quarter. Before the coronavirus pandemic, Pam Keough would have described herself as one of those bosses who believes everyone needs to be in the office. Now, it’s not so […]
Early indicators show that charitable giving was up in 2020 in response to the coronavirus pandemic. Projections for giving in 2021 and 2022 are even rosier. Charitable giving is expected to increase 4.1% this year, buoyed by individual giving (+6%), and another 5.7% in 2022 on the strength of increased giving via foundations (+8.8%) and […]
Overall giving rose 2% in 2020 compared to 2019 while online donations grew 21%, according to the Blackbaud Institute Charitable Giving Report. Steve MacLaughlin, vice president, production management, at Blackbaud, visits this episode of the Fresh Research podcast to break down the data and what you need to know about 2020 giving. The report is […]
Donor-advised funds (DAF) in 2019 continued their meteoric growth over the past decade and in the first half of 2020 — amidst the coronavirus pandemic — grantmaking by DAFs increased by almost 30 percent. The 2020 Donor-Advised Fund Report is the most comprehensive data on donor-advised funds (DAFs) in the United States. The latest report, […]
Since 1.6 million nonprofit jobs were lost in the three months after the pandemic was declared, steady growth in nonprofit jobs each month was derailed in December, wiping out nearly two months of gains. It’s projected to take 1.5 years for the sector to recover entirely but within most fields it could be a year […]
If there was a list of dirty words for the nonprofit sector, overhead would likely be number one on the list. In spite of efforts like The Overhead Myth, it can still be a source of frustration for nonprofit employees and executives yet donors still seem to be hung up on the phrase. Ellie Heng […]
The nation’s largest nonprofits reported aggregate revenue of $86.4 billion in 2019, which is up 1 percent over the previous year. Those figures come from The NonProfit Times‘ 2020 NPT 100 report, a study of the largest nonprofits in the United States. Jacob Harold, executive vice president at Candid, shares his insights during a discussion about […]
The use of Artificial Intelligence (AI) is exploding and the next few years will be huge for nonprofits in adopting the technology as a strategic tool, from the program side to the fundraising side. Authors Beth Kanter and Allison Fine join this episode of The NonProfit Times‘ Fresh Research podcast to discuss their paper, “Unlocking […]
It’s nothing new to fundraisers and planned gift officers that women and childless couples are the prime prospects for bequests and other estate gifts. New research suggests that those are still huge factors in the process but timing your nonprofit’s communication based on recency of gifts might be exactly the wrong way to go. Russell […]
Charity Navigator this month unveiled the first pillar of its new rating system. Years in the making, the Encompass Rating System (ERS) expands the number of charities rated from 9,000 to almost 160,000. President and CEO Michael Thatcher joins the Fresh Research podcast to explain the four “beacons” that will comprise the 100-point rating system: […]
The coronavirus pandemic has impacted the nonprofit sector in a number of ways. What effect COVID-19 might have on charitable behavior, like volunteering, remains to be seen. In this episode, we talk to Nathan Dietz, associate research scholar at the University of Maryland’s School of Public Policy and a senior researcher at its Do Good […]
The percentage of household income given to charity each year generally runs about 2 percent across most income levels, but goes up with wealth, according to a new research paper. Benjamin Priday, a Ph.D. candidate in the Department of Economics at Texas A&M University, joined the Fresh Research podcast to discuss, “Generosity Across Income and […]
“I feel I am valued in this organization.” “I can trust what this organization tells me.” “Most days, I feel I have made progress at work.” Those are three of the top 10 drivers identified in the 2020 Best Nonprofits To Work For. The special report appears annually in the April edition of The NonProfit […]
Regular programming for the Fresh Research podcast has been pre-empted this month to tackle the the issue that has impacted life worldwide the past few weeks: the coronavirus pandemic (COVID-19). The NonProfit Times recently hosted a webinar on mail and digital messaging to donors during COVID-19, which has led to widespread shutdowns of non-essential business […]
This episode of Fresh Research tackles the options when it comes to donors appeals. Should your appeal take aim at the donor and benefits to them, or instead remind them how their gift would benefit the community? John List, the Kenneth C. Griffin Distinguished Service Professor at the University of Chicago collaborated with James J. Murphy […]
Thanking donors for their gifts may be the right thing to do but does it lead to more gifts or bigger donations in the future? A thank you call to a donor for their gift may be just polite and considered the right thing to do but a recent study suggests that they won’t impact […]
About $1.60 of every $100 in charitable giving in the United States goes to an organization exclusively dedicated to women and girls. A new report estimates that more than 45,000 nonprofit organizations are dedicated to women and girls and receive about $6.3 billion in charitable contributions. That makes up about 3.3 percent of all charities […]
#GivingTuesday will be here before you know it. The Tuesday after Thanksgiving — this year, Dec. 3 — is when the charitable sector has come together to help offset the consumerism of Black Friday and Cyber Monday. #GivingTuesday last year was responsible for raising an estimated $400 million. That figure has grown each year since […]