Prepare to see more videos, more images and more infographics coming from nonprofits in 2015. According to authors of the new 2015 Digital Outlook Report from Care2, NTEN and hjc, 68.4 percent of survey respondents reported planning to use more video this year than last.
Images and infographics also were popular engagement strategies, with 63.2 percent and 58.2 percent respectively reporting more of a focus on these strategies this year than last.
The authors collected responses from 473 nonprofit professionals, mostly in the U.S. and Canada. Budgets ranged from less than $250,000 to more than $100 million, and the organizations had staff numbering from one to more than 76. Only 15.1 percent of respondents plan to use more podcasts this year, 11 percent plan to use more memes, and 9.1 percent said they would produce more advertorials.
Marketing and communications departments in nonprofits are often either one and the same, or they collaborate very closely. That’s not usually the case with development departments, which often stand on their own. “If we’re talking about siloes, it appears that the fundraising silo is the most obvious,” wrote the authors. “Conversely, marketing and communications departments often overlap and frequently exist as either one or the other.”
Email marketing, Facebook and Twitter will all have their own communications plans, according to the vast majority of respondents: 94 percent, 88 percent and 79 percent, respectively. About two-thirds said direct mail would also have a concerted marketing plan in their organizations. Pintrest, at 15 percent, was the least cited. Telemarketing (23 percent) and Instagram (30 percent) were other unpopular choices.
Staff shortages was the most cited challenge with regard to planning new digital strategies, with three out of four respondents saying they were understaffed. Even in the largest organizations, 71 percent of respondents from nonprofits with 51 or more employees reported staffing to be a challenge. Budget restraints were also a barrier to 63 percent of respondents.
For lead generation, content marketing will be the most popular lead generation strategy in 2015, at 60 percent. Finally, the tools for lead conversion are highlighted. Nonprofits will need to use mobile-friendly websites and emails, Google analytics, optimized landing pages and websites and good data tracking.