The view most people have of communication is a simple one: It’s simple. You either communicate or you don’t.
Well, yes and no, sort of, if you know what we mean.
During the 2014 Nonprofit Executive Summit in Santa Fe, N.M., Anna Cairo of Anna Cairo Consulting said it is important to understand that communication is more than just talking. It is an exchange aimed toward meaningful interaction.
Further, Cairo said, effective communication can be accomplished in six simple steps.
She suggested that anyone think of these six steps before speaking, to be clearer about what needs to be said. The six steps are:
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