Andrew Olsen, CFRE, is vice president, client services at Russ Reid -- an Omnicom ad agency serving the nonprofit sector. An award-winning fundraising advisor, Olsen’s experience includes work on behalf of Save the Children, Special Olympics, St. Joseph's Indian School, Best Friends Animal Society, Boys Town, Catholic Charities agencies, numerous food banks and rescue missions, children’s hospitals, PBS stations, advocacy organizations, and political campaigns/committees. He is co-author of Rainmaking: The Fundraiser’s Guide to Landing Big Gifts, and is in demand as a speaker and writer on various topics impacting the nonprofit sector. His email is firstname.lastname@example.org
There’s been a lot of talk about mobile lately. To be fair, the chatter has been going on for a few years, but it finally appears we’re approaching a tipping point.
There are three reasons you need a mobile site. And, you need it now.
1. Search volume is shifting. The chart below (courtesy of eMarketer) shows how U.S. search volume has shifted significantly since 2011. Mobile is expected to be on par with desktop in 2015, and exceed desktop volume by 2016.
2. Donor behavior is shifting . A year-over-year digital trend data compiled from a group of nonprofits from 2013 – 2014, showed:
* 35% year-over-year increase in web traffic going to mobile devices
* 42% year-over-year increase in donations made from mobile devices
* 28% year-over-year increase in revenue generated via mobile device transactions
These are huge shifts. As total mobile consumption increases, these trends will only get bigger.
3. Consumers will punish you for a poor mobile experience . Research shows that 50% of all mobile users have completely ditched a brand because of a poor mobile experience. They didn’t just quit that particular interaction with a brand, they entirely stopped engaging with those brands.
With such significant shifts to mobile, can you really afford to sit this one out?